We can also use the e-mail or phone number associated with the order to locate it in our system. This can be the order number or the original invoice that came with the item.
All items are eligible for a return for up to 30 days from the delivery date.Once we get the item back, we will ship a replacement or issue a full refund. If there is no need for a claim, we will issue a prepaid return label to return the item. If this is an expensive item, we may have to open a claim with the shipper and will need buyer cooperation (and keeping the item/box/packaging). If an item arrives damaged, we will need photos showing the damage. World of Nintendo / Super Mario / Mario KartĮligibility for a Return (Refund or Exchange).